Terms and Conditions

Terms and Conditions of use

Effective Date: March 30, 2025
Website: Shoplex.in
Contact Email: support@shoplex.in

1. Introduction

Welcome to shoplex.in. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you must not use our website.

2. Definitions

  • "Website" refers to Shoplex.in, including its subdomains and services.

  • "User" refers to any individual or entity browsing, purchasing, or interacting with the website.

  • "We," "Us," and "Our" refer to Shoplex.in and its operators.

  • "Products" refer to the items available for purchase on the website.

3. Eligibility

To use Shoplex.in, you must:

  • Be at least 18 years old or have parental/guardian consent.

  • Provide accurate and complete information when creating an account or placing an order.

4. Account and Registration

  • You may need to create an account to place orders.

  • You are responsible for maintaining the confidentiality of your account information.

  • You agree to notify us immediately of any unauthorized access or breach of security.

5. Orders and Payment

  • By placing an order, you agree that you are authorized to use the payment method provided.

  • Payment Methods: We accept credit/debit cards, UPI, net banking, and digital wallets.

  • Pricing: All prices are displayed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

  • Order Confirmation: You will receive an email confirmation once your order is placed.

6. Shipping and Delivery

  • We aim to ship orders within 1-3 business days.

  • Delivery times vary based on location, typically ranging from 3-7 business days.

  • We are not responsible for delays caused by third-party courier services.

  • Shipping fees, if applicable, will be mentioned during checkout.

7. Returns and Refunds

  • Return Policy: You can request a return within 7 days of delivery.

  • The product must be unused, undamaged, and in its original packaging.

  • Refund Process:

    • Refunds will be processed within 7-10 business days after receiving the returned item.

    • Refunds will be issued to the original payment method.

  • Non-returnable items: Some items, such as personalized products, perishable goods, and hygiene products, cannot be returned.

8. Cancellations

  • Orders can be canceled before shipment.

  • If the order has already been shipped, you must follow the return policy.

  • We reserve the right to cancel orders due to product unavailability or pricing errors.

9. Privacy Policy

  • By using Shoplex.in, you agree to our Privacy Policy, which governs how we collect, use, and protect your data.

  • We do not share your personal information with third parties without your consent, except for order fulfillment and legal requirements.

10. Intellectual Property

  • All content on Shoplex.in, including logos, images, product descriptions, and website design, is the property of Shoplex.in.

  • You may not copy, distribute, modify, or reproduce any content without our written consent.

11. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from your use of the website.

  • Our liability is limited to the amount paid for the product in question.

12. User Conduct

You agree not to:

  • Use the website for illegal or unauthorized purposes.

  • Transmit viruses, spam, or harmful code.

  • Violate any applicable laws or third-party rights.

13. External Links

  • Shoplex.in may contain links to third-party websites.

  • We are not responsible for the content or practices of these external sites.

14. Modification of Terms

  • We reserve the right to modify these Terms and Conditions at any time.

  • Changes will be effective immediately upon posting on the website.

15. Governing Law

  • These terms are governed by and interpreted in accordance with the laws of India.

  • Any disputes arising out of these terms will be subject to the jurisdiction of the courts in India.

16. Contact Information

For any questions, concerns, or support inquiries, contact us at:
📧 Email: support@shoplex.in
🌐 Website: www.shoplex.in

✅ By using Shoplex.in, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.